Privacy Policy

INTRODUCTION

Mct-tours.com, strives to ensure that the personal data you provide us is protected when using its services. Accordingly, we have put in place this policy which describes how your personal data is processed and protected. This privacy policy will be updated according to legislative, regulatory and technological developments. We invite you to consult it regularly to inform you of any changes that may be made.

1. Personal data

Mct-tours.com collects personal information of different kinds at different times in our business relationship. It is also possible to consult the site http  s://www.mct-tours.com without providing any personal information about you. However, some of our services require having personal information about you: your name, first name, email address, fixed and/ or mobile phone number, postal address, credit card number, national identity card number or passport… and any information necessary to perform and pay for our travel agency service. We also collect anonymous, collective, anonymized or otherwise non-identifying information when you log on to the https://fr.mct-tours.com site, such as your operating system, your browser, the type of machine you use, the pages you visit, the times and durations of connection.

a. Data controller

The controller is the company Mct-tours.com, whose registered office is located at

Av. Allal El Fassi Complex Ahbas IMM B 1st floor App 8, Daoudiat Marrakech, ICE: 001542412000080, Capital 200000,00 MAD

E: contact@mct-tours.com

b. Purposes of processing

Mct-tours.com may process your personal data:

• To improve our site, measure audience, optimize navigation and provide personalized advertising content through the use of cookies.
• to provide you with the information you have requested, including our newsletter sent by post and/or electronic
  means. for the purpose of contacting you by telephone, upon your request, to establish your quote.
• to measure your satisfaction, by sending an online questionnaire to assess the quality of Mct-tours.com’s services
• for the purpose of carrying out our services as a travel organizer, such as the purchase of air tickets, accommodation, car rentals, transfers, excursions, visits…

c. Who uses your personal data?

Mct-tours.com is the only recipient of your personal information. Your personal data is never passed on to third parties, except for subcontractors that Mct-tours.com uses in the context of the provision of services you request and within the framework of our loyalty policy (newsletters, meetings). Neither Mct-tours.com nor any of its subcontractors market your personal data.

d. Shelf life.

The retention periods vary according to the nature and use of personal data collected by Mct-tours.com, and may not exceed 36 months.

e. Computer Rights and Freedoms

• Right of access to data: you have access to all personal information collected by Mct-tours.com about you or a deceased relative on simple request at the address contact@mct-tours.com, or by post, provided you provide proof of your identity. Mct-tours.com undertakes to provide you with all the data concerning you in a computer readable format, within a reasonable period of time which may not exceed 1 month from receipt of your request.
• Right to rectification of data: you are entitled to request the rectification, updating, blocking or deletion of personal information about you or a deceased relative, which may sometimes prove inaccurate, incorrect, incomplete or obsolete upon request at contact@mct-tours.com, or by post, provided you provide proof of your identity.
• Right of opposition: this right is only exercised in one of the following two situations: when the exercise of this right is based on legitimate grounds or to prohibit the use of data for commercial prospecting.

f. Personal data and subcontractors of Mct-tours.com

• in Morocco and Europe: Mct-tours.com ensures that all its subcontractors located in Morocco and in third countries of the European Union comply with the General Data Protection Regulation in the processing of the data we share with them.
• outside Morocco: Mct-tours.com ensures that all its service providers implement guarantees of respect for the confidentiality, use and protection of the data we share with them.

2. Cookie Policy

When you first log in to our site contact@mct-tours.com , you are informed by a banner at the bottom of your screen that Mct-tours.com uses cookies to collect data related to your browsing. The data collected does not allow you to be identified: they are intended to help us improve our site, in terms of content and ergonomics, to extract statistics on traffic and web browsing and to personalize your content. You can choose to accept or not without affecting your user experience.

3. Protection of information

We strive to protect your personal information when it is transmitted online, during its processing and during its storage. Access to our computers and servers is secure, and access to your personal data is restricted to employees who need it to perform the services you request from

4. Unsubscribe

We use the e-mail address you provide us with to exchange information about your request for services and, if you have expressly requested it, to send you our newsletter and invitations to our events. You can unsubscribe from our mailing list at any time with a single click using the link included at the bottom of each newsletter email.

Last update: 26/08/2024